Optimize your daily bike ride to and through town with the Rucanor Urban Plus. An ultra-modern e-bike with a sleek design and unparalleled ease of use. The sleek and sporty 28-inch frame of this women's bike is finished in timeless 'Matt Black' with subtle silver accents as a finishing touch. Experience superior comfort in seat, ride and spirit!
Rucanor Urban Plus
Curious what else is hidden behind the Rucanor Urban Plus? This model is the most luxurious electric bicycle in the line. For example, this model differs significantly in specifications from the regular
Urban in the collection. A Gates CDN belt instead of the basic chain, high comfort with suspension in both front fork and seat post and a higher battery capacity. The main points are highlighted below.
The plus points at a glance_
[+] Powerful 418Wh battery integrated into the frame
[+] Range min/max: 40 - 110 km (±60 km average consumption)
[+] Very precise braking system thanks to Shimano hydraulic disc brakes
[+] Equipped with Gates CDN drive belt_ maintenance-free and durable
[+] Silent Mivice M070 rear wheel motor and pleasant pedal force sensor
[+] Luxurious and clear LCD display for optimal control (3 levels)
[+] Pleasant and personal seating position with adjustable stem
[+] Optimal comfort with suspension seat post and front fork with Speed Lock
[+] Removable battery in frame and perfectly concealed cabling
[+] Aluminum frame; lighter than steel and more resistant to rust
[+] Axa Victory frame lock, suitable for ART** insurance
[-] Exclusive lock-in chain, frame lock does have an insert option
Drive like a rocket!
The Rucanor Urban Plus measures itself against the latest trends. Namely, an e-bike with rear-wheel motor and only one gear. In short, a natural cycling experience with effortless agility. With the powerful Mivice rear-wheel motor and the pedal force sensor in the bottom bracket, you are instantly up to speed even from standstill. An almost silent result and low effort for the legs.
From chain to drive belt
Nowadays you come across them more and more often, the immensely popular drive belt. Where previously the traditional bicycle chain was the standard, now the belt drive is highly appreciated. The biggest advantage of such a bicycle belt is its durability and maintenance-free nature. Also, the belt gives less resistance and is quieter. The Gates Carbon Drive Belt is a very reliable variant and suitable for intensive use; this CDN Belt lasts for thousands of miles.
Comfort and design interwoven
Not only the frame of the city bike is streamlined, you also experience the ride undisturbed. For example, thanks to the suspension seatpost and front fork with Speed Lock, you will cycle over any kind of terrain with ease. Add to this the wide Schwalbe Big Ben tires and you will hardly notice any bumps or unevenness. The stem is adjustable, making it easy to adjust the handlebars to the desired angle. It is entirely up to you whether you choose a sporty or an upright sitting position. Including super comfortable leather grips and the equipment is complete!
Specifications general_
Frame color_ Matt Black
Color model_ Matt Black
Gender_ ladies
Material frame_ Aluminum
Material rim_ aluminum (double-walled)
Tires_ Schwalbe Big Ben, 50-622 (black)
Saddle_ Velo (black)
Grips_ Velo Leather (black)
Wheel size_ 28 inch
Frame size_ 49 cm
Handlebar stem_ adjustable
Suspension seat post_ yes
Suspension fork_ yes, Suntour Nex, Speed Lock
Weight_ approx. 22 kg
Gear specifications_
Gears_ 1
Gear type_ none
Drive type_ drive belt (Gates Carbon Drive Belt CDX)
Specifications motor_
Drive position_ rear wheel
Type of motor_ Mivice M070, rear wheel motor
Pedal assistance sensor type_ pedal force sensor
Battery specifications_
Battery position_ integrated into the frame
Battery capacity_ 418Wh (36V, 11.6Ah)
Battery type_ Reention
Battery technology_ Lithium Ion
Battery charging time_ 5 - 7 hours
Removable battery_ yes
Range_ ± 60 KM (average consumption)
MIN/MAX range_ 40 - 110 KM
Max. speed_ 25 km p/h
Display specifications_
Display type_ lcd
Display model_ Mivice D101
Display position_ left
Detachable display_ no
Operation_ see manual (under downloads)
Number of support modes_ 3 levels
Speed indicator_ yes
Battery percentage_ yes
Walkassist_ yes
Brake specifications_
Front brake type_ hydraulic disc brake (Shimano MT200)
Rear brake type_ Hydraulic disc brake (Shimano MT200)
Lighting Specifications_
Front lights_ Shiny 40 (battery pack)
Lighting rear_ Büchel (battery)
Specifications accessories_
Bike stand_ yes
Chain guard_ half wrap (SKS)
Luggage carrier_ yes, max. 25 kg
Quick tires_ yes
Bell_ yes
Lock_ ring lock with plug-in facility
Suitable for insurance_ yes, ART**
Lock type_ Axa Victory
Product specifications:Gender: women
Colour: matte black
Wheel size: 28 inch
Material frae: aluminium
Material rims: aluminium
Frame height: 49 cm
Brakes: hydraulic disc brake
Rear braking system: hydraulic disc brake
Number of gears: 1
Type of gears: none
Weight category: 21-25 kg
Information
- Average realization time: 48-72 hours
- Shipping cost is calculated based on weight, dimension, destination, Client can choose preferable courier service at checkout. Please add product to basket, fulfil address information, and go to checkout to see the shipping cost.
- Insured express couriers: TNT, UPS, DHL, GLS, DPD
Order Realization & Shipping Process
STEP 0 - General infomration
- We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
- We have 3 days policy for reporting all shipping, logistic and product damages
- We offer products that are covered by 24month warranty period, or more if producent offer extensive warranty period
To be eligible for a return policy, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Returns: Procedure STEP 1 - Request for Returns (0-14 days)
To start a return process, please submit request via return@itradecenter.store. Title should include: "Return, Order: xxxx". Please attach:
- Photo of the product
- Photo of package from the outside, so we can see the box (IMPORTANT: If the box is damaged, please show it in the picture)
- Photo of the label from the transport company
- Photo of the goods inside the box including any possible protection. That is, exactly as you received them
- If product got the serial number, please send a photo of the manufacturer's label where we can see the serial number of the product
STEP 2 - Request validation
After receiving your request we will check all pictures and provided information's. if there will be anything else needed, we will inform you. All information will be provided via email.
STEP 3 - Product return
After accepting the return request, for all requests where the fault is on our site or courier site (including distributor warranty request), we will provide you the shipping label, courier will take the product from you. In case of returning the product without any specific reason (client decision, not our fault) we will provide you the return address, where the product need to be returned. Please use the same courier that was used for shipping the goods, preferable couriers are: DHL, DPD, TNT, FedEx, GLS. Remark: If the product is covered by producent warranty, client is following the producent service process, we are not responsible for providing shipping labels.
If Client receives a different product than ordered, the shop is responsible for organizing the courier for the return of the goods. If the client refuses to return the goods, it will be treated equally to acceptance of the product, no refund will be applied.
STEP 4 - Quality check
All returned packages and products are checked. Information provided in the return request will validated with the real condition of the product. If there will be no issues, process will go to next step - refund. For all other scenarios (clarification needed / return declined) you will be informed via email.
STEP 5 - Refund / Repair / Replace
You will be refunded via the same payment method used for order payment. Please be aware that time for booking of the funds on your side depends on banks and financial institution that take care of the process.
- Average time for funds return: 1-10 working days
For other cases like damages or warranty, product will be returned repaired or replaced for new one. If the warranty is care on by the producer service, the time will be provided by producer service unit.
- Average time for product repair / product exchange: 1-5 weeks
Questions? please contact us:
iTradeCenter.Store Team
#Return policy
STEP 0 - General infomration
- We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
- We have 3 days policy for reporting all shipping, logistic and product damages
- We offer products that are covered by 24month warranty period, or more if producent offer extensive warranty period
To be eligible for a return policy, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Warranty / Service: Procedure STEP 1 - Request for Warranty (0-24 month or longer if available)
All the products are covered by the warranty, in most cases the warranty is covered by producent. Standard warranty process is 24 months. But the producent can provide longer time. Always check on the producent service site.
Important. There are two warranty options:
- Option A. product is covered by producent warranty: Please always register the service request / warranty claim on the official producent site. If you have any questions please contact us: service@itradecenter.store. For option A, process will be continued under the producer service / warranty procedure. Please be aware that some of the producers require to send them the product for service, in this case we will not be able to provide the shipping label.
- Option B. product is covered by distributor warranty: This process is for all of the products that are not under producer warranty (some furniture's). Please be aware that all damages caused by human mistake, will be rejected. To start a process, please submit request via service@itradecenter.store Title should include: "Warranty, Order: xxxx". Please attach:
- Photo of the product, please document all technical issues
- If possible, please record video
- If product got the serial number, please send a photo of the manufacturer's label where we can see the serial number of the product
- If possible, photo of package from the outside, so we can see the box (IMPORTANT: If the box is damaged, please show it in the picture)
- Photo of the label from the transport company
- Photo of the goods inside the box including any possible protection. That is, exactly as you received them
STEP 2 - Request validation
After receiving your request we will check all pictures and provided information's. if there will be anything else needed, we will inform you. All information will be provided via email.
STEP 3 - Product return
After accepting the return request, for all requests where the fault is on our site or courier site (including distributor warranty request), we will provide you the shipping label, courier will take the product from you. In case of returning the product without any specific reason (client decision, not our fault) we will provide you the return address, where the product need to be returned. Please use the same courier that was used for shipping the goods, preferable couriers are: DHL, DPD, TNT, FedEx, GLS. Remark: If the product is covered by producent warranty, client is following the producent service process, we are not responsible for providing shipping labels.
If Client receives a different product than ordered, the shop is responsible for organizing the courier for the return of the goods. If the client refuses to return the goods, it will be treated equally to acceptance of the product, no refund will be applied.
STEP 4 - Quality check
All returned packages and products are checked. Information provided in the return request will validated with the real condition of the product. If there will be no issues, process will go to next step - refund. For all other scenarios (clarification needed / return declined) you will be informed via email.
STEP 5 - Refund / Repair / Replace
You will be refunded via the same payment method used for order payment. Please be aware that time for booking of the funds on your side depends on banks and financial institution that take care of the process.
- Average time for funds return: 1-10 working days
For other cases like damages or warranty, product will be returned repaired or replaced for new one. If the warranty is care on by the producer service, the time will be provided by producer service unit.
- Average time for product repair / product exchange: 1-5 weeks
Questions? please contact us:
iTradeCenter.Store Team
#Warranty
STEP 0 - General infomration
- We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
- We have 3 days policy for reporting all shipping, logistic and product damages
- We offer products that are covered by 24month warranty period, or more if producent offer extensive warranty period
To be eligible for a return policy, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Report Shipping Damages: Procedure STEP 1 - Request for Shipping or Product Damages (0-3 days)
All the products are carefully checked before sending to the client. But it can happen that shipping company damage the package and the product. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. All the logistic damages that have been identified during the package delivery must be reported to us no later than 3 days from the delivery. After this time, we are not able to claim to shipping company. Your request will be rejected
To report the shipping or product damages, please submit request via return@itradecenter.store. Title should include: "Shipping / product damages, Order: xxxx". Please attach:
- Photo of the product, please show all damages
- If possible, please record video
- Photo of package from the outside, so we can see the box (IMPORTANT: If the box is damaged, please show it in the picture)
- Photo of the label from the transport company
- Photo of the goods inside the box including any possible protection. That is, exactly as you received them
- If product got the serial number, please send a photo of the manufacturer's label where we can see the serial number of the product
STEP 2 - Request validation
After receiving your request we will check all pictures and provided information's. if there will be anything else needed, we will inform you. All information will be provided via email.
STEP 3 - Product return
After accepting the return request, for all requests where the fault is on our site or courier site (including distributor warranty request), we will provide you the shipping label, courier will take the product from you. In case of returning the product without any specific reason (client decision, not our fault) we will provide you the return address, where the product need to be returned. Please use the same courier that was used for shipping the goods, preferable couriers are: DHL, DPD, TNT, FedEx, GLS. Remark: If the product is covered by producent warranty, client is following the producent service process, we are not responsible for providing shipping labels.
STEP 4 - Quality check
All returned packages and products are checked. Information provided in the return request will validated with the real condition of the product. If there will be no issues, process will go to next step - refund. For all other scenarios (clarification needed / return declined) you will be informed via email.
If Client receives a different product than ordered, the shop is responsible for organizing the courier for the return of the goods. If the client refuses to return the goods, it will be treated equally to acceptance of the product, no refund will be applied.
STEP 5 - Refund / Repair / Replace
You will be refunded via the same payment method used for order payment. Please be aware that time for booking of the funds on your side depends on banks and financial institution that take care of the process.
- Average time for funds return: 1-10 working days
For other cases like damages or warranty, product will be returned repaired or replaced for new one. If the warranty is care on by the producer service, the time will be provided by producer service unit.
- Average time for product repair / product exchange: 1-5 weeks
Questions? please contact us:
iTradeCenter.Store Team
#Shipping issues
- Are the products brand new?
- Re: yes, all product in our offer are brand new, covered with warranty.
- Are there any other cost of sales? taxes? fees?
- No, the price of product plus shipping cost is the final price
- Where you can deliver the products?
- Re: Our main market is EU, we are delivering products all over the Europe. Product located in USA Warehouse, can be delivered within USA.
- What is the shipping cost?
- Re: Shipping cost is calculated based on weight, dimension, destination, Client can choose preferable courier service at checkout. Please add product to basket, fulfil address information, and go to checkout to see the shipping cost.
- Is the VAT included ?
- Re: Our offer is dedicated to individual customers not the companies or businesses. You will not receive the VAT invoice. VAT is not possible to be deducted.The invoice will show the final price plus shipping. Invoice example: link
- How long does the refund take?
- Re: If the order case is resolved. It depends on the payment method used, PayPal refund takes about 1-4 working days. Refund to credit card can takes up to 2-5 working days. Wire transfer refund takes 1-4 days.
- Are the power adapters included for other then EU standard plugs?
- Re: No there is no adapter included, you can ask about that and we will add it to the basket, the cost is 2EUR. We only deliver EU standard plugs: type C called "Euro-plug". Irleand or UK will need to ask for dedicated adapter.
Our offer is dedicated to individual customers not the companies or businesses. You will not receive the VAT invoice. VAT is not possible to be deducted.
The invoice will show the final price plus shipping. Invoice example: link
To get extra discount please recommend us to your friends by leavening a positive comments on our Facebook site or Trust Pilot, then send us the message via email office@itradecenter.store, we will replay you and provide discount code!
iTradeCenter.Store Team