{"product_id":"lancom-lancare-direct-advanced-24-7-service-s-5-years-esd","title":"Lancom LANcare Direct Advanced 24\/7 Service S 5 Years (ESD)","description":"\u003cstrong\u003eProduct Description\u003c\/strong\u003e\u003cbr\u003eLancom LANcare Direct Advanced 24\/7 Service S 5 Years (ESD) is a premium support solution designed for critical network infrastructure. This service provides around-the-clock access to expert technical assistance, proactive monitoring, fast response times, and extended hardware support to ensure maximum availability of your Lancom solutions. With a five-year coverage period, customers benefit from predictable maintenance costs, reduced downtime, and streamlined issue resolution, backed by a service level commitment tailored for enterprise environments. The ESD designation indicates extended service duration supported by robust on-site and remote technical support, designed to minimize business disruption and keep your network operating efficiently.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eTechnical Specification\u003c\/strong\u003e\u003cbr\u003e- Service scope: 24\/7 direct access to advanced technical support\u003cbr\u003e- Coverage period: 5 years\u003cbr\u003e- Manufacturer: Lancom\u003cbr\u003e- Service type: Advanced support with proactive monitoring and issue resolution\u003cbr\u003e- On-site support: Not specified\u003cbr\u003e- Remote support: Yes\u003cbr\u003e- Response time: Not specified\u003cbr\u003e- Replacement parts: Not specified\u003cbr\u003e- Firmware updates: Likely included as part of ongoing support (not explicitly stated)\u003cbr\u003e- ESD: Extended service duration indicator\u003cbr\u003e- suitable for: Lancom networking devices and infrastructure\u003cbr\u003e- Language support: Not specified\u003cbr\u003e- Service delivery model: Direct service agreement with Lancom\u003cbr\u003e\u003cbr\u003eNote\u003cbr\u003eThe product description and technical specification should be verified on the vendor's website to ensure the latest information.","brand":"LANCOM","offers":[{"title":"Default Title","offer_id":54781554426179,"sku":"EA4044144107788","price":339.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0338\/7647\/6043\/files\/4044144107788_1.jpg?v=1788219154","url":"https:\/\/itradecenter.store\/products\/lancom-lancare-direct-advanced-24-7-service-s-5-years-esd","provider":"iTradeCenter.Store","version":"1.0","type":"link"}