{"product_id":"watchguard-gold-support-renewal-upgrade-3-year-firebox-cloud-small","title":"WatchGuard Gold Support Renewal\/Upgrade 3-Year Firebox Cloud Small","description":"\u003cstrong\u003eProduct Description\u003c\/strong\u003e\u003cbr\u003eWatchGuard Gold Support Renewal\/Upgrade for Firebox Cloud Small delivers comprehensive, high-priority technical support for your WatchGuard Firebox Cloud Small deployment. This renewal\/upgrade provides ongoing access to expert assistance, rapid issue resolution, and ongoing product updates to keep your security infrastructure current. Ideal for small to mid-sized environments, it helps ensure maximum uptime, optimized performance, and enhanced threat protection through timely firmware upgrades and security advisories. The service is designed to align with your existing WatchGuard Cloud management, enabling seamless case handling, remote diagnostics, and proactive protection enhancements. With Gold level support, you gain priority case handling, direct access to senior engineers, and expedited response times to help minimize risk and downtime.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eTechnical Specification\u003c\/strong\u003e\u003cbr\u003e- Service type: Gold Support Renewal\/Upgrade\u003cbr\u003e- Coverage: Firebox Cloud Small\u003cbr\u003e- Duration: 3-year term\u003cbr\u003e- Delivery method: Renewal\/upgrade of existing WatchGuard Gold support\u003cbr\u003e- Access: 24\/7 priority case handling (as per vendor terms)\u003cbr\u003e- Support channels: Email and phone (as per vendor terms)\u003cbr\u003e- Response commitments: Priority escalation for critical issues (as per vendor terms)\u003cbr\u003e- Included updates: Firmware and security signature updates as released by WatchGuard\u003cbr\u003e- Exclusions: Hardware replacement may be subject to warranty terms and separate service levels\u003cbr\u003e- Compliance: Aligns with WatchGuard Cloud management ecosystem\u003cbr\u003e- EAN: 0654522016362\u003cbr\u003e\u003cbr\u003eNote\u003cbr\u003eThe product description and technical specification should be verified on the vendor's website to ensure the latest information.","brand":"WATCHGUARD TECHNOLOGIES INC","offers":[{"title":"Default Title","offer_id":54620881617219,"sku":"EA0654522016362","price":1169.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0338\/7647\/6043\/files\/0654522016362_1_41c11736-ba3b-478f-8558-56abc9ecc327.jpg?v=1783606264","url":"https:\/\/itradecenter.store\/products\/watchguard-gold-support-renewal-upgrade-3-year-firebox-cloud-small","provider":"iTradeCenter.Store","version":"1.0","type":"link"}